How Digital Platforms Can Revolutionise Your Customer Service
In today’s rapidly evolving marketplace, exceptional customer service is a crucial differentiator for businesses across all sectors. My partner and daughter are prolific online consumers. My partner is Generation X and my daughter is Generation Z and I have experienced first-hand their frustration at poor customer service, which has increased in recent years. Let’s explore […]
Inclusivity and Accessibility in the Digital World
Inclusivity and Accessibility were on the agenda of an online summit I attended recently on Community Engagement, in my role as a town councillor, hosted by the SLCC. One presentation that particularly resonated with me was “Nothing About Us, Nothing Without Us!” This insightful talk was put together by Dr Tanvir Bush from Bath Spa […]
New Social Media Feature for Google Business Profiles
Google has announced that businesses can now link their social media profiles to their Google Business Profiles (GBP). This new feature makes it easier for customers to find and connect with companies on their preferred social media channels. This can be helpful for customers who are looking to connect with a company on a specific […]
Meta Threads: A New Social Media Platform
If you’re looking for a more intimate and personal way to connect with your friends and family, then you should check out Meta Threads. Ever since I first set up Myspace and LinkedIn accounts back in 2005, I’ve been fascinated with Social Media, although at the time it didn’t really have a name or an […]
Social Media Day: A Celebration of the Power of Connection
The 30th of June each year is Social Media Day. A global event celebrating the power of social media to connect people from all over the world. The day was founded in 2010 by Mashable, a leading digital media company, as a way to recognise social media’s impact on global communication. Since its inception, Social […]
The Increasing Need for Two Factor Authentication
If you’re not yet familiar with two factor authentication, you will be after this cautionary tale. The first thing I saw when I woke this morning was a WhatsApp message from a friend whose Facebook account was hacked and unsure what to do. As well as in business, I’ve been helping family and friends for […]
5 Tips for Maximising Your Google Business Profile!
Business owners! Maximise Your Google Business Profile and Boost Your Online Presence. There is no denying the power of Google when it comes to search. As you can see from the chart below, Google currently has over a 97% share of the mobile search engine market in the United Kingdom, according to StatCounter Global Stats. […]
Mental Health Awareness Week
5 Tips for a Healthier Social Media Experience. Mental Health Awareness Week in the UK this year runs from Monday 15th until Sunday 21st May 2023. The theme this year is ‘Anxiety’ with more information available on the Mental Health Foundation website. As an advocate of Mental Health Awareness and as someone that works with […]
National Technology Day 2023
National Technology Day: Exploring the Power of Digital Marketing, Social Media, and Web Development As you’ll know, if you are a regular reader, I do like ‘awareness days of the year.’ There are lots of different awareness days throughout the year but I won’t go into them now. If you’d like to know more on […]
Customer Testimonials – Core Group Infrastructure Ltd
We are always delighted to receive customer testimonials from our clients. We are very grateful for this one from Core Group Infrastructure Ltd. This project has been a pleasure to work on with the team at Core Group Infrastructure. Customer Testimonials – Core Group Infrastructure Ltd As a growing business several years old, without a […]