How Digital Platforms Can Revolutionise Your Customer Service
In today’s rapidly evolving marketplace, exceptional customer service is a crucial differentiator for businesses across all sectors. My partner and daughter are prolific online consumers. My partner is Generation X and my daughter is Generation Z and I have experienced first-hand their frustration at poor customer service, which has increased in recent years. Let’s explore […]
Google Business Website Service Shuts Down
In a surprising move, Google business website service will be shut down, from March onwards. This decision poses a significant challenge for businesses that rely on this platform for their online presence. As a seasoned digital agency, we are poised to guide businesses through this unexpected change, recommending WordPress – a platform endorsed by Google […]
Harnessing Digital Technology for Business
In today’s rapidly evolving business landscape, businesses are finding that the integration of digital technology is not just beneficial but essential for sustainable growth and competitiveness. Digital technology offers a plethora of opportunities for businesses to enhance their operations, marketing strategies, customer engagement, and overall efficiency. Embracing Digital Marketing for Enhanced Visibility Digital marketing stands […]
Digital Marketing Trends for 2024
As 2023 draws to a close, we look forward to the digital marketing trends for 2024. The stage is set for transformative changes in 2024, primarily influenced by advancements in Artificial Intelligence (AI), User Experience (UX), data-driven strategies, and the imperative for authenticity. The latest Google Core 2023 algorithm update is a clear indication that […]
Maximising Business Visibility: The Impact of Social Media
In today’s fast-paced digital landscape, business owners are constantly seeking ways to boost their online presence and increase their business visibility. Among the ever-increasing strategies available, one stands out as particularly potent: harnessing the power of social media. Platforms such as Facebook, Instagram, X (formerly Twitter), and others have revolutionised the way businesses connect with […]
New Social Media Feature for Google Business Profiles
Google has announced that businesses can now link their social media profiles to their Google Business Profiles (GBP). This new feature makes it easier for customers to find and connect with companies on their preferred social media channels. This can be helpful for customers who are looking to connect with a company on a specific […]
Meta Threads: A New Social Media Platform
If you’re looking for a more intimate and personal way to connect with your friends and family, then you should check out Meta Threads. Ever since I first set up Myspace and LinkedIn accounts back in 2005, I’ve been fascinated with Social Media, although at the time it didn’t really have a name or an […]
Social Media Day: A Celebration of the Power of Connection
The 30th of June each year is Social Media Day. A global event celebrating the power of social media to connect people from all over the world. The day was founded in 2010 by Mashable, a leading digital media company, as a way to recognise social media’s impact on global communication. Since its inception, Social […]
The Importance of Mobile Marketing for Businesses
Mobile marketing should be an essential part of any business’s marketing strategy in today’s digital age. With more and more people using their smartphones and other connected devices to access the internet, businesses and organisations that don’t have a strong mobile presence are missing out on a huge potential audience. Having worked with technology for […]
5 Tips for Maximising Your Google Business Profile!
Business owners! Maximise Your Google Business Profile and Boost Your Online Presence. There is no denying the power of Google when it comes to search. As you can see from the chart below, Google currently has over a 97% share of the mobile search engine market in the United Kingdom, according to StatCounter Global Stats. […]