Perry Williams finds a trusted IT partner in 127 Media
Microsoft 365 Management, Secure Hosting and Scalable IT Support
Industry
Telecoms and Planning
Location
UK-based, remote team
Team size
Scaled from 7 to 10 users
Services
M365, Hosting, Hardware
The challenge
Perry Williams, directed by Dianne Perry and Mike Williams, is a specialist firm serving the UK’s telecommunications industry. With over 40 years of combined experience, they provide expert acquisition and town-and-country planning services.
As a growing business with a team of remote users, they were using Microsoft 365 through a large, impersonal hosting company and faced three significant challenges. Their IT support was inadequate, hindering productivity and causing frustration. As a growing business they needed a responsive partner who could scale with them. And they wanted to completely sever ties with their previous provider and find a single partner who could manage their entire Microsoft environment and more.
The solution
127 Media implemented a staged approach to give Perry Williams both immediate relief and a solid foundation for future growth.
Phase 1: Microsoft 365 transition and security
- Tenant management: We took over full management of Perry Williams’ existing Microsoft 365 tenant, ensuring a smooth transition with no disruption to their seven remote users.
- User support: Our team became the primary point of contact for all IT support, providing the responsive help they had been missing.
- Data protection: We implemented AvePoint Backup for Microsoft 365, securing all critical business data.
Phase 2: Expanding into full IT support
- Website and hosting: We designed, built, and launched a new company website, hosted on our own low-density managed hosting platform for added security and performance.
- Comprehensive IT support: We became Perry Williams’ single point of contact for all IT issues, not just Microsoft 365.
- Hardware procurement: We sourced, configured, and delivered new laptops directly to their remote team, simplifying onboarding and equipment management.
The results
- A single trusted partner: Perry Williams now has one point of contact for all IT needs, from user support and security to hardware and web hosting.
- Proven scalability: The new infrastructure supported the company’s growth, scaling the team from 7 to 10 users, a 42% increase.
- Enhanced performance and security: Their website benefits from the security and performance of a low-density managed hosting environment.
- Responsive support: Their remote team is fully supported with fast, effective solutions to any technical issues.
- Total peace of mind: Critical business data is secured with a fully managed Microsoft 365 backup, freeing the directors to focus entirely on their core business.
What Perry Williams said
“Before partnering with 127 Media, we felt stuck. Our previous IT support was impersonal and simply wasn’t meeting the needs of our growing business. The team at 127 Media made the transition completely seamless. The difference is night and day. We now have a single, trusted partner for all our IT needs. The support is fantastic, and we can finally focus on our clients with the confidence that our IT infrastructure is scalable, secure, and in expert hands.”
Dianne Perry and Mike Williams, Directors, Perry Williams Ltd
Could 127 Media do the same for your business?
We help UK businesses take control of their IT infrastructure with managed hosting, Microsoft 365, and expert support. Let’s start a conversation.
