Earning the Google AI Essentials Certification After 30 Years in Technology

Having spent the last three decades immersed in this dynamic field, I am delighted to share a significant milestone: I have completed the Google AI Essentials Certification. This achievement is not just a personal accolade but a testament to the enduring commitment to innovation and excellence that has defined my career. The journey through the […]
How Digital Platforms Can Revolutionise Your Customer Service

In today’s rapidly evolving marketplace, exceptional customer service is a crucial differentiator for businesses across all sectors. As consumer expectations continue to rise, companies must go beyond merely meeting basic needs and strive to deliver memorable, personalised experiences that foster loyalty and trust. This commitment to outstanding service not only sets businesses apart from their […]
Harnessing Digital Technology for Business

In today’s rapidly evolving business landscape, businesses are finding that the integration of digital technology is not just beneficial but essential for sustainable growth and competitiveness. Digital technology offers a plethora of opportunities for businesses to enhance their operations, marketing strategies, customer engagement, and overall efficiency. Embracing Digital Marketing for Enhanced Visibility Digital marketing stands […]
Inclusivity and Accessibility in the Digital World

Inclusivity and Accessibility were on the agenda of an online summit I attended recently on Community Engagement, in my role as a town councillor, hosted by the SLCC. One presentation that particularly resonated with me was “Nothing About Us, Nothing Without Us!” This insightful talk was put together by Dr Tanvir Bush from Bath Spa […]
Financing Digital Projects: A Guide for SMBs

Financing digital projects such as web development, web maintenance, SEO and digital marketing campaigns, can offer numerous advantages for your business. This article outlines the business benefits of using finance to spread the cost of your digital projects, including the importance of preserving working capital, among others. Why Buy When You Can Finance? Purchasing any […]